Shipping Policy

SHIPPING GUIDELINES

 Order Confirmation & Tracking

Once your order is placed, you will receive an email with your order confirmation and shipping details, including a tracking number and link. This will allow you to monitor your package's journey and estimate its delivery time. If you do not receive the confirmation email within 30 minutes, please check your SPAM folder. If the email is still not in your inbox, contact us at info@blackdeer.com for assistance.

Order Modification & Cancellation

Before Shipment: You can modify or cancel your order before it has been shipped by contacting us at info@blackdeer.com. We will do our best to accommodate your request.

After Shipment: If your order has already been shipped, it cannot be canceled. However, you can return the products once they arrive for a refund.

Address Correction

If you notice an error in your shipping address, please contact us immediately at info@blackdeer.com. We will make every effort to update the address, however, please note that once the package has been dispatched, address changes may not be possible. You will be responsible for any fees associated with address corrections. Failure to correct an address may result in the package being lost or undeliverable, for which BLACKDEER cannot be held responsible.

Shipping Cost

We strive to minimize your shipping costs whenever possible. If there is a shipping fee, it will be displayed at checkout.

Processing & Delivery Time

Processing Time: After your payment is verified, we will process and ship your order within 3 business days.

Delivery Times: Delivery time depends on the delivery address. Estimated shipping time can be found on the product and check out page. For exact shipping time, please contact us for more details.

Customer Support

For any additional questions or concerns about your order, please contact us at info@blackdeer.com. We are dedicated to providing you with the best possible service and ensuring a positive shopping experience.